Organizational Behavior Final Project

LIU MBA Students for the mating border living creature League Organizational Behavior For the radical project our congregation chose survival of the fittest A, to design and implement a community service project. We chose to help the North bound animal(prenominal) League based in Port Washington, new-fashi 1d York. We think this is an important charity to help because the organization contacts no federal official funding and relies solely on shares from the public. North Shore zoology league is one of the largest no-kill shelters and they have saved close to 1 million cats, dogs, kittens and puppies to date.After our sign meeting in class we brainstormed round motifs on how to fund lift via e-mail. We fixed to do a combination of things to raise silver for the North Shore Animal League. First, to spread the word, we created a Facebook rascal to sh atomic number 18 our project with our friends, family and acquaintances. The paginate is also view sufficient to friend s-of-friends so it pull ines a wide scope of great handle. The page tells the viewer tumesce-nigh the league and our project the page features pictures and a crosstie to a fundraising website.The fundraising website was created through North Shore Animal League and gives viewers the opportunity to donate using a credit card. These donations go now to the league and atomic number 18 tracked through the website. We tried talking to the campus bookstall to see if they would donate around merc drop deadise we could then transport for the cause, except they were otiose to. We decided to purchase some snacks in bulk from Costco to sell to raise money. We made the decisions to target a highly populated force field with a large keep down of foot traffic, in order to crap the most populate.Therefore, we orchestrated a fundraising day in Flushing and Hunters Point where we passed stunned fliers, collected donations, and exchange the snacks. To r distributively a big scope o f heap, we talked with a local pet store, located in Northport, and they allowed us to set up a table and solicit donations for the league from customers go in and out of the store. We thought this was a favorable location because we would liable(predicate) be reaching animal lovers who would be sympathetic to our cause and wherefore more likely to contribute. We also distributed fliers plot at the pet store, which include the address for our undraising website so the customers could donate to the animal league when they got home. Psychological engagement is defined as individual beliefs, shaped by the organization, regarding terms of an supplant agreement between individuals and their organization (Rousseau). According to the projects instructions, we have cd points to smash amongst the quadruple group divisions. Our groups psychological contract is that as long as each group constituent attends each meeting, participates in the fundraising activities, and comp allowes their share of the sprain equally, each group member will receive 100 of the 400 points.However, if someone can non fulfill their share of the work, the other group members can keep choke off points from this member and add them to their own grade. The psychological contract depends on the rely between the group members. In our group we valued the promise to all(prenominal) member to share the work equally and did not violate our contract. each member was able to express their opinion freely, if someone felt that a group members performance was lacking, they can talk openly with the other members and discuss redistributing the points.Our groups psychological contract could not be profaned easily because we all wanted to share the work to ensure we got the outmatch grade possible. Through the learning of psychological contract, we built a intemperate and efficient team. With an effective performance system and strong trust among our members, we reached cracking chance upon ment. It is very important to figure out how you can motivate the members in a group since it will increase the productivity of the group. The four members in our group have contrasting soulfulnessalities and personal goal therefore, the methods to motivate them are totally different.There is that minority which is challenged by opportunity and willing to work nasty to achieve something (McClelland). For our project we all involve to be part of this minority because we had such limited time. In McClellands discussion of Motive A, he talks about setting moderately unmanageable, but electromotive forcely achievable goals tasks to become them stretch themselves a little. Our group decided early on to set a goal of raising $250, which we thought would be a ripe(p) amount to strive for considering our time constraint.We prove this amount to be difficult, but do-able. Something else McClelland discusses is how the nAch person is constantly spending their time thinking of how t o do things better. Through trial and error we were able to figure out what worked for our group. For recitation, we had a not so successful day fundraising in Flushing, raising notwithstanding $20 in about 4 hours, and were able to use this bring forth to find a better way to do this next time. The hope theory could be used to help outline how we made decisions on how to behave in our group.To begin, you can look at the concept of performance-outcome expectancy, which states every behavior has an associated reward or punishment. For example a group member could have chosen to sit back and let the other members perform, or could have chosen to fall in a genuine effort. The consequences are that we wont receive the best grade and wont raise the most money possible or our group will thrive with everyones involvement. The concept of valence, the idea that each outcome has a special(prenominal) worth to the individual was apparent as well.Luckily, we all want the some outcome, to raise the most money possible for the animal league and to be graded fairly by our peers, so this wasnt an issue when it came to motive our group. Lastly there is effort-performance expectancy, which states that every behavior has associated with it a certain chance of success. With this concept we all needed to understand that our efforts would be rewarded with donations. Once we started to receive donations we used this as motivation to get more.Ethical dilemmas are very convoluted for individuals, according to textbook, the notion that its easy to be ethical assumes that individuals mechanically sleep with that they are facing ethical dilemma and that they should entirely choose to do the right thing. However, the definition of doing right thing may be different for different people, depending on their culture or background. In our project, we have 2 ethical dilemmas. First, are we going to donate the exact total amount of money we have raised to North Shore Animal League .The initiative spot we were collecting donations was in Flushing, where we explained our project to pedestrians and they were usually rude, impatient and less(prenominal) willing to list to us. Because of this we decided to move to some other spot, a commonality in Hunters Point where the people were more patient. We collected 20 dollars in this spot, which is much more than we were able to collect in Flushing. We quickly saw that people in these two spots have different characteristics the people in Hunters Point were more willing to trust us and consider that we were being ethical.The people in Hunters Point stopped and ask us about our project, and about our cause. The people in Hunters Point believed in the good side of people and were more willing to trust us and in return donate. The people who donated to us believed that every penny they were giving us was going to help the animals at North Shore Animal League, therefore, we cannot let them down and we have a responsibi lity to deliver all of the money we collect. The second dilemma is whether or not we should deduct the cost of the products we exchange from the donations we collected.We bought Lays and Doritos for twenty cents per package and bottled water for sixty cents per bottle we then sold the items for one dollar each. The person who bought the products could affirm that they should take back some money to compensate themselves for the cost of buying the items. In this case, it is a white-haired area. If the person does not request to get their money back, one could say they are a person who really headaches about the cause they are raising money for. If they did ask to get some money back, one might say they are doing this activity just for a grade.Also, if the person who purchased the goods decided they wanted to be reimbursed, they could embellish the cost and get back more than they paid. This is similar to the activity we did in the classroom where employees were compensated for me als mend out on the road. As long as the amount did not exceed eighty dollars per day, they would be reimbursed for food and they did not need to exhibit receipts. In our case, people donated their money to us based on the idea that we will forward all of the money to the North Shore Animal League Our behavior was very important, as it dictated how others made judgments about us.As mentioned in the textbook, some factors of behavior include tone of voice, body lyric, gestures and the linguistic process we say. plurality could be led to believe that we are a group of people doing good or committing fraud based on these factors. We found that certain things helped increase the level at which people trusted and believed we were doing good. Our catch and the overall passion we conveyed were important factors to ensure other peoples trust us. battalion were more willing to trust us if we had an advertising board, Facebook website, and a donation website with the North Shore Anima l League.Overall, we needed to take care as professional as possible to have the best results. People tend to doubt people they are not familiar with, in particular in New York City thus, we were able to gain their trust by conducting our project in a professional manner. The way we were asking people to make donation was also important. We needed to put our message in a way that conveyed the right meaning. It is not easy asking another person for money, people were less willing to donate if they felt they were not getting anything in return.We decided to sell something to deal with this issue, so we could make donors feel that they are donating to a worth cause while buying something. The way that we asked them was also important, if we said, silence me, would you like to make a donation to support our program? people usually walked right past us. However, if we said, Excuse me, would you like to purchase a bottle of water or a bag of chips to support our program? people woul d mostly stop and listen to what we had to say. In this assignment, the ability to perish across language barriers was key.Our group of four consisted of a male (Alex) and female (Danielle) from New York, a male from chinaware (Yunjie), and a male from Taiwan (Wei). Alex and Danielle were unable to speak any Chinese, and while Wei and Yunjies grasp of the English language was exceptional there were still times when communicating proved to be difficult. However, our group was able to continually overcome these communication barriers. For example, in situations where Wei was unable to understand certain English words, Yunjie would explain it to him in Chinese, and vice versa.Also, Alex and Danielle would try and clarify any enigmatical language by using the simplest English possible. By using the above-mentioned techniques our group was able to consistently overcome any language barriers and communicate effectively to achieve our goals. In addition to communicating across languag e barriers, our group was also faced with the challenge of communicating across cultures. This exit in cultures was most evident when the group attempted to raise funds for the North Shore Animal League by selling white potato chips and water bottles in Flushing, queen. In the U. S. selling lemonade on the street is roughly considered a right of passage for many young children. Many American children take the idea of capitalism for granted, having been instilled with the idea of a free market place economy from a young age. However, capitalism is not practiced throughout the world. Consequently, Wei and Yunjie had no prior experience selling goods to customers on the street. At first, because of their inexperience, Wei and Yunjie had a difficult time selling potato chips and water to customers. They were unable to reach out to customers and convey the fact that all of the proceeds from the sale would be going to charity.However, after being instructed on various selling techniq ues and chase the example set by their fellow team members, Wei and Yunjie began reaching out to more and more customers. They fully embraced the fundraising concept and acquired the ability to effectively charge with customers to achieve our goals. Aside from highlighting our cultural differences, the fundraising experience in Queens also taught our group about the Ladder of Inference, as set forth by Rick Ross in his article The Ladder of Inference. While fundraising we sight that many potential customers were extremely cautious about our groups intentions.Many people did not believe that we were raising funds for the North Shore Animal League and instead thought that we would pocket the money for ourselves. People would take one look at our group and our surroundings and would automatically assume that we were conning them without real taking the time to see what our true intentions were. This is an example of these potential customers climbing The Ladder of Inference. After we became aware of this we started to hand out fliers for the North Shore Animal League hoping that it would make our federal agency more believable.While this did alleviate some customers concerns there were still many people who simply did not believe us. This was an extremely frustrating obstacle that was difficult to overcome. During a team meeting following our fundraising efforts we discussed how we could overcome this obstacle in the future. Our conclusion was that in order to establish trust with potential customers and thereby prevent them from negatively climbing The Ladder of Inference we must make ourselves appear more presentable and official.In the future we would dress in uniforms with nametags. In addition, we would apply for permits to fundraise on city grounds such as parks and playgrounds. It is our belief that by implementing these tactics we would gain the trust of potential customers and become more effective in our fundraising efforts. Unfortunately, due to time constraints, we were unable to implement these changes, however, through this process we learned a great deal and can use this experience in our future endeavors. In our group there was not one decisive leader.We all needed to be leaders as we learned from our leadership discussion, leaders are generally the ones who are finding new ways to do things. We all needed to come up with ideas on how to fundraise, and needed to figure out how we could actually get it done. During our class lecture on leadership, we discussed characteristics that all great leaders appear to have. Characteristics that came up over and over again included determination, well liked, personable, persuasive, and someone who has a good support team.By working hard, and working together, we knew we would achieve the best results. As discussed in Level 5 Leadership, a good leader knows that the cause is bigger than them. We used this idea when fundraising we couldnt simply go through the motions just to get th e grade. We needed to really care about the cause, as great leaders are generally ablaze about what they are doing. This is why it was important for our group to visit the Animal League. We thought it would be good to see what they do first hand, and preventative their facility.This was an enjoyable experience because we were able to see some of the animals that we are helping, and were able to use our visit as motivation to raise more money. Our group worked together extremely well. We kept in contact through e-mail, hebdomadally meetings before class, and a group text message on our jail cell phones. Each member offered ideas on how go about the project. We freely critiqued each others ideas to find out what would work best for our group. We recognized each others strengths and weaknesses and assigned tasks for each group member accordingly. In total we raised $xxx.