Tuesday, September 24, 2019
Hospitality Industry Placement Subject Assignment
Hospitality Industry Placement Subject - Assignment Example During my tenure within the workplace for the past 1 year, my prime aim has been to ensure friendly along with competent food and beverage related service which leaves up to the expectations of the guests at this well-acclaimed restaurant. The Chinese restaurant i.e. Iron Chef in situated in Cabramata, NSW Australia. I had obtained the scope of performing the assigned job role during the course of doing Bachelor of Business major in hospitality (2012-2013). Within the course I have come across, a number of concepts such as customer relations, systems and procedures, human resource responsibilities along with health & safety. Subsequently, the provided learning experience during placement has facilitated me to attain hands on experience regarding these academic notions. With these understandings, the report is being submitted with an aim to integrate the real workplace experience with the academic learning. 2. Description of the Organisation Iron Chef Chinese Seafood Restaurant is a p opular seafood restaurant in Australia. It delivers around 200 varieties of dishes to the customers (Iron Chef, n.d.). It has different luxury private dining rooms, each with unique themes and styles. Each room is decorated and is constructed with art audio and visual facilities. In this restaurant, all the offered dishes are very delicious and attract a lot of guests who are primarily seafood lovers. The offered delicious foods come in a variety of flavours. The restaurant also offers the facility to arrange certain occasions such as wedding, and birthday party among others (Iron Chef, n.d.). Despite the fact that the restaurant offers an exclusive location for the guests with high quality seafood,... It has been observed that Iron Chef is one of the leading Chinese Seafood and eco-friendly restaurants of Australia which offers special dishes for the Chinese people but it also offers certain local dishes for the residents of Australia. All the dishes of Iron Chef are delicious and the rooms of the restaurant are well-furnished and decorated, moreover it also has some luxury facilities. Despite the fact that the restaurant has been quite successful to meet the ever-evolving challenges in the Australian marketplace, it needs to focus on ensuring a greater visibility of the restaurant amid the global consumers. Iron Chef can provide greater focus on marketing and promotional activities to draw major consumer base. In addition, it also needs to render greater emphasis on training and development activities of its managerial level and supervisory level employees. Another factor which needs to be considered is inventory management which could enable Iron Chef to minimise its overall ope rational expenses by a considerable extent.
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