John D. Rockefeller Essay -- American History, Philanthropist

sewer D. Rockefeller, born on July 8, 1839, has had a huge impact on the socio-economic class of the Statesn history, his re vestation spans from being a ruthless businessperson to a thoughtful philanthropist (Tarbell 41). He came from a family with not much and lived the American dream, rising to success through his own wit and cunning, riding on the backs of none. His legacy is huge, amassing the greatest private wealth of any American in history. Rockefellers influence on our country has been both a appointed and a negative one, he donated huge sums of money to various overt institutions and revolutionized the petroleum industry. Along with all the positives to the country, Rockefeller also had many a(prenominal) negative affects as well, including, by gaining his riches by means of a monopoly, often apply illegal methods, by giving others a reason to frown upon capitalism, and by hurting smaller businesses. The first positive affect of lav D. Rockefeller was his donati ons of king-sized sums of money to public institutions. During his lifetime, Rockefeller gave away 540 million dollars (Sicilia 2006). Almost all of his philanthropies occurred by and by his retirement from Standard Oil. Donations varied from colleges, to churches, to hospitals. With the help of his son and Frederick Gates, the man Rockefeller put in charge of his philanthropies, he was able to help improve the lives of many (Poole 2000). Rockefeller stayed loyal to his religion throughout his entire life, not forgetting where he came from and how it helped him. raise as a Baptist from birth, religion always played a crowing role in Rockefellers life and was a part of his upbringing. From the really start of Rockefellers working life, he tithed ten percent of his requital to his church. La... ...o chance of competing with Standard Oil due to all the tactics they assiduous to keep their prices low. This ravished small town families and had a similar effect as to what Wal-Mart does to family run shops nowadays. Numerous families living in small town America lost their income because of Standard Oil and forced hardship upon many.The legacy of John D. Rockefeller shall always live on as he has permanently determine how this country looks. He has funded huge advancements in the fields of education and music along with starting the events to end lassiez-faire economics. The petroleum industry changed greatly during his charge thanks to his research and completely new business methods were thought up of by him, some still in practice today. Although the personal opinions of Rockefeller depart greatly, it is a sure thing that he changed the course of America.

3d Printing Technology Essay

legitimatize Concerns Facing 3D impression TechnologyExecutive SummaryThis question journal condition discusses how 3D mental picture engineering whitethorn military case federal firearms regulations. The focus of the hold is that, due to the development of 3D Printing engineering science, individuals, even people without technical expertise, now set out the ability to part the bare-ass technology to arrive guns at home much more(prenominal) easily than they ever pass on before. This behavior might bring commodious harm to society. However, if a comprehensive prohibition on using 3D Printers to manufacture personal weapons were implemented, it might defy the 2008 District of Columbia v. daemon Supreme Court decision. In fact, the increasing touristedity of 3D Printing heart natural lawmakers must decide soon whether or non to allow 3D Printing of weapons. 3D Printing either should only be allowed to produce things that cannot be apply as lethal weapons.Or, secondl y, it can be used to produce a physical, working gun. The second option might attain advances in 3D printing technology and promote the development of firearms design. However, developments in 3D Printing technology argon creating concerns that not only consistent consumers but also criminals are able to print firearms at home. If the law doesnt allow individuals to use 3D printers to manufacturer personal weapons analogous handguns, it might be il effective according to the Second Amendment of the Constitution, a supply which protects the right of individuals to possess firearms under the law. Specifically, under the 2nd Amendment individuals whitethorn have the right to create their take firearms for self-defense, and the right to the manufacture firearms technology and materials. depth psychology and CritiqueIn fact, 3D Printing technology is not mark new. This technology has been undergoing development for more than a decade. The reason it became more popular recently is because of decreasing usage costs, so more and more individuals have the opportunity to own 3D Printers for personal use. In my analysis and reappraisal of this journal condition, I will focus on three contrastive areas how whole most does it deliver information to the reader, how the product will evolve in the future, and what is my opinion of concern about 3D Printing technology join to firearms production after reading this journal article.First of all, this article is well organized and divided into four parts. The first part introduces what 3D Printing is, and how it is possible to produce firearms using the technology. The second part explains why the trade and production of firearms are limited under federal regulations, and provides an overall lookout man of the firearm patience. pop three includes explanations of how 3D printers may change firearms production. Finally, Part four describes the constitutional right to bear arms, and it also analyzes the extent to whi ch daimons case may limit prohibitions on 3D Printing. Moreover, this article provides other critical information to explain key points. It is a very valuable introduction for a reader without a background in the subject who might not be very familiar with the IT industry or with the relevant legislation. Based on the data and supporting flesh out provided by the motive, readers will have a basic idea of the profound issues concerning the intersection of 3D Printing and weaponry. As a result, it relates the technology to heavy(a) concerns about public security, and the author gives great examples of the various legal arguments on the theme. Therefore, I think this article is a valuable qualitative article that can expand peoples knowledge on the subject.Secondly, as well concerns about guns, there are no other disadvantages to the improvement of 3D Printing, which will make the operating cost of the technology increasingly cheap. Jensen-Haxel explains how 3D Printing actuall y works in his articleThe process begins with a digital 3D mystify created using Computer Added Design ( detent) software. The software automatically slices the model into a stack of thin naiant cross-sections about 0.1mm in height. The, 3D printer then builds the physical model by depositing material layer by layer.At the same time, 3D Printers are getting smaller and smaller, which will make it easier for consumers to have their own machines at home. This changes the old production model. Nowadays, people are allowed to produce whatsoever they want using a 3D Printer, all they need are the required data and materials. In fact, because of the development of the Internet, it iseasier than ever for people to let out these resources online. Evans states thatThe quickest way to get started with 3D printing is simply to descry models online that others have already created and shared on the Internet. The online 3D printing fellowship is growing all the time, so more and more thing s are organism shared every day.Therefore, the limitations of self-production have shifted from hardware difficulties to software or materials issues. The technology is becoming simpler to use, but it might harm light manufacturing industries because some designers may be able to use their own 3D Printers to produce a sample instead of finding established producers that use traditional manufacturing methods. Because of these improvements, the potence for 3D Printing is bright, but the light manufacturing industry might be negatively affected by it.Finally, the author argues that the rapid improvement of 3D Printing and the increasing convenience for individuals to produce things with it is both a study concern and a tremendous possibility. Should individuals receive the right to do whatsoever they want with 3D Printing technology, even the ability to print firearms? The topic of gun safety has become especially relevant since the school slam in Newton, Connecticut last year. More and more people are arguing about if the government should make some changes to firearms regulation.Jensen-Haxel wrote in his article that As the power of production passes from industry to consumer, many areas of the law may be caught unprepared. (P.448) Concerns about the rate of technological progress outpacing regulations are not limited to 3D Printing. Because of the relentless improvements to technology, more and more challenges will go across as regulators try to manage new technology. The fact is, in just about cases, laws only change after a new problem occurs, which nub that new products will often exist in a legal gray area before rules can be changed. How the government deals with this issue might be a big concern in the quest decades.To sum up, this article first introduces 3D Printing technology, and gives an example how 3D Printing has been used to print a firearm. As a result, the author relates this new technology to a regulatory concern. Within his argument, h e provides dissever of legal information, and then tries to point out a fact that some gray areas exist because regulation usually develops slower than a new technology can. Back to this article, is seems like the future of 3D Printing technology in unclear until the government resolves the legal issues concerning manufacturing weapons with this technology. ReferenceEvans, B. (2012). Practical 3D printers the science and art of 3D printing. New York Apress. Jensen-Haxel, Peter (2012). 3D Printers, disused Firearm Supply Controls, and the Right to Build Self-Defense Weapons Under Heller. gilded Gate University Law Review May2012, Vol. 42 Issue 3, p447-496, 50p

Global sourcing Essay

1) What is spherical sourcing?Global sourcing is defined as the adjoin of identifying, developing, and utilizing the line of descent of tot up for the enterprise through expanding purchasing activities internationally. It is a part of locating reengineering activities which is an useful measure of cutting cost. Global sourcing is a typical lawsuit of outside crook outsourcing firms which form construction by distri only whening each process of construction work to vendors alternatively of running on its own. such construction method not only does load be in toll of managing construction sites very much(prenominal) as grind cost and equipment cost including vehicles, but withal is being adopted by various companies for value-adding construction anxiety (CM) project. For instance, global sourcing was utilized when building Daewoo Business Center at Warszawa, Poland, on March, 1997. The process of erecting the center was alloted to vendors construction was executed by VOICE(England), institution through RTKL(U.S.), facility worry was duty of Dongwoo which is a department of Daewoo Group, hotel behavement by Hilton hotel(U.S.).2) Global sourcing factorsGlobal sourcing factors that must be understood and equilibrate toilet be segmented into 5 categories. First factor is textile cost. The bottom line of execution of global sourcing is reduce cost by minimizing material cost. some other category is transportation cost. Various costs including neckcloth delivery cost evoke be dwindled through global sourcing. Moreover, pregnant amount of transportation expense can be reduced when trade products at outsourcing regions. Cross-border taxes, tariffs, and duty costs argon third factor which leap global sourcing. Instead of relying on domestic yield but sort of outsource each process internationally, costs can be reduce by avoiding trade barriers which include cross-border tax, tariff and duty cost.Next factor is preparation and operationa l performance. With effective resource management and cheap sedulousness cost, make out and operational performance can be efficiently managed which en fitteds global sourcing companies to manufacture noble flavour-low expenditure merchandises. The last category of global sourcing is total and operational risks. Cultural and geographicaldisparities can yield superfluous costs much(prenominal) as labor cost and transportation cost. If not managed thoroughly, they can militate as huge risks in footing of conducting sourcing.3) Advantages of global sourcing at that place are three major merits of performing global sourcing gumption to changes, lessening of cost, and trade barriers avoidance. To begin with, global sourcing allows a firm to develop capacitance to cope with changes in market configuration. Importing numerous rude materials and resources economically and steadily can be done through global sourcing. With such(prenominal) abundant resources, a firm can flexibly adopt to environmental alterations when confronting unexpected economic crisis. Secondly, average 20% of cost saving is possible. Components of products or raw materials procured from abroad is advantageous in terms of cost. Furthermore, many countries such as American and Europe are sourcing materials to cut cost in terms of distribution industries.As a result, China has become the hub of production brutish for global sourcing. Even in reason of Korea, sourcing products from China are 30%40% cheaper than Korean domestic goods. In particular, simple available merchandizes whose design and quality are relatively less considered are generally influenced by global sourcing. Consequently, over 70% of commodities and clothes are merchandise from China. Last merit of global sourcing is evasion of trade barriers. In case of global sourced goods, the price is lower, unfolding to economical purchase, by avoiding trade barriers such tariffs and cross-border taxes. On top of that, firm s are able to acquire restricted raw materials and resource. Thus, unique and competitive products can be created.2. Case-Study (Li& adenosine monophosphateFung)1) IntroductionLi& deoxyadenosine monophosphateFung is a professional trading company which specializes in global sourcing and was founded in 1906. It functioned as a broker between Asian manufacturers and foreign traders and expanded as a trading company later on. Today, Li& angstrom unit of measurementFung acts as a professional sourcing and distribution firm concentrate on toys and textile. Becoming an intermediary, it reconstructed the personal credit line by forming it as a connection and manager of diverse supply orbits. Li& vitamin AFung is the vocalisation of smokeless factory without owning any equipment and factories regarding production process from raw material to final goods and distribution of final products.2) Business area / Present conditionLi& angstrom unitFung won the rewards in Fabulous 50 selectied b y Forbes Asia, 50 for 2012 from Morgan Stanley, and The near influential companies 25 from Business week. The sales of Li& adenineFung in 2007 was 92.4 billion in Hong Kong dollars, approximately 36% augment in sales compared to that of 2006.Net income reached 30 billion dollars(2007) and Li&Fung Co. Ltd. succeed in gaining 19.8% increase in sales (110.7 billion Hongkong dollars)than that of forward year. After 1998, foreign companies such as The Limited, Gymboree, American Eagle, Warner Brothers, Abercrombie & Fitch, Bed, lav& Beyond, Tesco, Avon Products, Levi-Strauss, Reebok have become major customers of Li&Fung, and kinglike Ahold, Guess Jeans, Bebe also joined as major customers of Li&Fung in 2000. As a result, Li&Fung currently has 68 offices in the 38 countries, and shareholders numbers 17,900. In addition, it consists of 107,000 employees engaged in the business associated with Li&Fung, especially 40,000 related businesses only in the join States. Thus, it can be said that Li&Fung has entered plateau introduce as a company settling impertinently form of SCM or else than just being a simple trading firm.3) Platform / movement SystemLi&Fung is one of the enterprises which effectively employ platform strategy. In terms of strategy, Li&Fung adequately balances SRM and CRM strategy to manage producers and customers. Li&Fung distributes textile component orders to vendors as soon as receiving orders from textile industries. It makes about of 15,000 subcontractors which are located around the globe. When producing a jacket, for example, Li&Fung procures materials from diverse vendors outshell is from Korea, Zipper from Japan, lining is done from Thailand, and trademarks and thread from Hongkong. cloth is dyed in Southern Asia, China sews, and finally quality critique and packaging are done in Hongkong. Then, headquarter in Hongkong generally manages money flow and value-added process.4) Success FactorsSucces s factors of Li&Fung can be categorized into three sections. The first factor is IT evolution. Through IT development, product lead time dwindled through forming vane among producers and customers, and even efficiently manage vendors. Another facet is SRM and CRM, especially have strength on SRM. Li&Fung analyze customers needs and scrutinize supply chain to meet the desires. Since firms tend to focus on maximizing their capability instead of in accordance with needs, Li&Fung can otherwise attain to fortify supply chain or value chain for customers.In other words, the key role of Li&Fung is to direct manufacturers of supply chain to the intended direction. For that specific purpose, it establishes education to producers on scattered network management rather than having strict control system for managing vendors, and emphasizes on put and active empowerment. Lastly, Li&Fung follows 30/70 rule, which is to set a standard(from 30% to 70% of total production) on produ ction quota to Li&Fung.This enables Li&Fung to have loose liaison among subcontractors. Minimum 30% of total production allows Li&Fung to possess minimum supply from each subcontractors and prevention vendors from being subordinates can be done by setting maximum 70%. The core objective of this principle is to check out vendors of gaining huge profit from being a member of the network and on the other hand guaranteeing flexibility of business and availability of a elbow room for growth. Other vendors also benefit from the principle by being thwart to opportunities to work with others, which help them to learn and come up with innovative ideas. Such principle demonstrates value of Li&Fung on making supply chain more dynamic and lively. Thus, change in partners frequently happens in supply chain of Li&Fung. In conclusion, Li&Fung shows contradictory management of pursuing stable and long-term partnership whereas also demanding loose network instead to forming stri ct organization.3. Problem & dissolver1) Wage stagnation / Pricing pressureThe first trouble of Li&Fung is wage stagnation of China. China accounts for 60% of total global sourcing of Li&Fung, which substance that shift in China touch on Li&Fung heavily. After the economic liberalization of China, China has been able to attract world companies as the most suitable production base due to cheap and abundant labor. As a consequence of certain growth, Chinas wage has been increasing 16% annually. As labor cost takes up the largest portion of garment industrys costs, Li & Fungs first half of 2011 net income dwindled 18%. Therefore, at that place is high necessity for finding a new production base(a new partners) and gain price competitiveness through such measure. Second problem is overseas buyers desire to lower supply pricing due to high uncertainty from global recession. As shown in the average import price of textile in the U.S. graph on the right, the average im port price has been continually decreasing, from $3.18 in 2006 to $3 in 2009. Heavy pressure on supply pricing is having negative impact on net income of Li&Fung.2) China & U.S Trade combatThird mishap is potential trade disputes between the United States and China. This trade conflict, which is referred to as protectionism, is worthy of a notice as 69% of total production of Li&Fung is sold to the United States. The United States has criticized China on the bills exchange rate manipulation, along with accusation of exchange dumping. In addition, theatrical role 421 is an article which can be executed in a concomitant where increased import of Chinese products acts as a severe aggrieve to American domestic industries. Accordingly, it is inevitable to exclude potential trade conflict between two countries on account of high possibility of implementing additional countervailing duty by executing section 421.3) Expanding partners in Southern AsiaIn preparation for deter ioration of Chinas production environment and falling competitiveness of China as a sourcing region, Southern Asia is evaluated as the most practical alternative for strategic sourcing of Li&Fung. In terms of percentage change in world textile industry sourcing, step-down of China is noticeable, as 7%, whereas Vietnam and Bangladesh show growth, respectively displaying 1% and 20% of sourcing uprising rate.To demonstrate suitability of sourcing to Banladesh, environment of Bangladesh such as societal infrastructure and facilities, and educational level should be thoroughly examined. Nevertheless, wage of Bangladesh is much cheaper than that of China, Bangladesh being one third that of China, in terms of only considering unit labor cost. Furthermore, Bangladesh is likely to be significantly equipped with garment-industry infrastructure resolve from the large number of textile industries sourcing to Bangladesh. Therefore, it is no hasty conclusion that Bangladesh is the most app ropriate region for new production base of Li&Fung.4) Quality management systemControlling over 15,000 vendors is demanding and the possible drawback is mischance of consistency in quality. Since quality is prerequisite these days, stricter vendors quality management system should be made. One of the tools that Li&Fung can utilize and apply stricter is Vendor compliance index. There are six indexes Li&Fung should keep attention to efficient operation, productivity, process innovation, ensuring the quality, purchase the appropriate law material, and good working condition of labor. By balancing and fulfilling following vendor compliance indexes, Li&Fung entrust be able to afford products to customer with coherent quality. 4. ConclusionThe design having used by Li&Fung is highly familiar to us as global sourcing is also deployed by domestic companies such as Samsung and LG. Global sourcing can be divided into two factors risk element and opportunity element. These t wo elements are in trade-off relation which means that change in one element accompanies the other, while endeavoring to maximize opportunity element. Thus, taking advantage of opportunity and risk element in a timely manner is the premise for successful global sourcing and in-depth analysis on local region and strategy should be followed when implementing global sourcing.

Organizational Behavior Final Project

LIU MBA Students for the mating border living creature League Organizational Behavior For the radical project our congregation chose survival of the fittest A, to design and implement a community service project. We chose to help the North bound animal(prenominal) League based in Port Washington, new-fashi 1d York. We think this is an important charity to help because the organization contacts no federal official funding and relies solely on shares from the public. North Shore zoology league is one of the largest no-kill shelters and they have saved close to 1 million cats, dogs, kittens and puppies to date.After our sign meeting in class we brainstormed round motifs on how to fund lift via e-mail. We fixed to do a combination of things to raise silver for the North Shore Animal League. First, to spread the word, we created a Facebook rascal to sh atomic number 18 our project with our friends, family and acquaintances. The paginate is also view sufficient to friend s-of-friends so it pull ines a wide scope of great handle. The page tells the viewer tumesce-nigh the league and our project the page features pictures and a crosstie to a fundraising website.The fundraising website was created through North Shore Animal League and gives viewers the opportunity to donate using a credit card. These donations go now to the league and atomic number 18 tracked through the website. We tried talking to the campus bookstall to see if they would donate around merc drop deadise we could then transport for the cause, except they were otiose to. We decided to purchase some snacks in bulk from Costco to sell to raise money. We made the decisions to target a highly populated force field with a large keep down of foot traffic, in order to crap the most populate.Therefore, we orchestrated a fundraising day in Flushing and Hunters Point where we passed stunned fliers, collected donations, and exchange the snacks. To r distributively a big scope o f heap, we talked with a local pet store, located in Northport, and they allowed us to set up a table and solicit donations for the league from customers go in and out of the store. We thought this was a favorable location because we would liable(predicate) be reaching animal lovers who would be sympathetic to our cause and wherefore more likely to contribute. We also distributed fliers plot at the pet store, which include the address for our undraising website so the customers could donate to the animal league when they got home. Psychological engagement is defined as individual beliefs, shaped by the organization, regarding terms of an supplant agreement between individuals and their organization (Rousseau). According to the projects instructions, we have cd points to smash amongst the quadruple group divisions. Our groups psychological contract is that as long as each group constituent attends each meeting, participates in the fundraising activities, and comp allowes their share of the sprain equally, each group member will receive 100 of the 400 points.However, if someone can non fulfill their share of the work, the other group members can keep choke off points from this member and add them to their own grade. The psychological contract depends on the rely between the group members. In our group we valued the promise to all(prenominal) member to share the work equally and did not violate our contract. each member was able to express their opinion freely, if someone felt that a group members performance was lacking, they can talk openly with the other members and discuss redistributing the points.Our groups psychological contract could not be profaned easily because we all wanted to share the work to ensure we got the outmatch grade possible. Through the learning of psychological contract, we built a intemperate and efficient team. With an effective performance system and strong trust among our members, we reached cracking chance upon ment. It is very important to figure out how you can motivate the members in a group since it will increase the productivity of the group. The four members in our group have contrasting soulfulnessalities and personal goal therefore, the methods to motivate them are totally different.There is that minority which is challenged by opportunity and willing to work nasty to achieve something (McClelland). For our project we all involve to be part of this minority because we had such limited time. In McClellands discussion of Motive A, he talks about setting moderately unmanageable, but electromotive forcely achievable goals tasks to become them stretch themselves a little. Our group decided early on to set a goal of raising $250, which we thought would be a ripe(p) amount to strive for considering our time constraint.We prove this amount to be difficult, but do-able. Something else McClelland discusses is how the nAch person is constantly spending their time thinking of how t o do things better. Through trial and error we were able to figure out what worked for our group. For recitation, we had a not so successful day fundraising in Flushing, raising notwithstanding $20 in about 4 hours, and were able to use this bring forth to find a better way to do this next time. The hope theory could be used to help outline how we made decisions on how to behave in our group.To begin, you can look at the concept of performance-outcome expectancy, which states every behavior has an associated reward or punishment. For example a group member could have chosen to sit back and let the other members perform, or could have chosen to fall in a genuine effort. The consequences are that we wont receive the best grade and wont raise the most money possible or our group will thrive with everyones involvement. The concept of valence, the idea that each outcome has a special(prenominal) worth to the individual was apparent as well.Luckily, we all want the some outcome, to raise the most money possible for the animal league and to be graded fairly by our peers, so this wasnt an issue when it came to motive our group. Lastly there is effort-performance expectancy, which states that every behavior has associated with it a certain chance of success. With this concept we all needed to understand that our efforts would be rewarded with donations. Once we started to receive donations we used this as motivation to get more.Ethical dilemmas are very convoluted for individuals, according to textbook, the notion that its easy to be ethical assumes that individuals mechanically sleep with that they are facing ethical dilemma and that they should entirely choose to do the right thing. However, the definition of doing right thing may be different for different people, depending on their culture or background. In our project, we have 2 ethical dilemmas. First, are we going to donate the exact total amount of money we have raised to North Shore Animal League .The initiative spot we were collecting donations was in Flushing, where we explained our project to pedestrians and they were usually rude, impatient and less(prenominal) willing to list to us. Because of this we decided to move to some other spot, a commonality in Hunters Point where the people were more patient. We collected 20 dollars in this spot, which is much more than we were able to collect in Flushing. We quickly saw that people in these two spots have different characteristics the people in Hunters Point were more willing to trust us and consider that we were being ethical.The people in Hunters Point stopped and ask us about our project, and about our cause. The people in Hunters Point believed in the good side of people and were more willing to trust us and in return donate. The people who donated to us believed that every penny they were giving us was going to help the animals at North Shore Animal League, therefore, we cannot let them down and we have a responsibi lity to deliver all of the money we collect. The second dilemma is whether or not we should deduct the cost of the products we exchange from the donations we collected.We bought Lays and Doritos for twenty cents per package and bottled water for sixty cents per bottle we then sold the items for one dollar each. The person who bought the products could affirm that they should take back some money to compensate themselves for the cost of buying the items. In this case, it is a white-haired area. If the person does not request to get their money back, one could say they are a person who really headaches about the cause they are raising money for. If they did ask to get some money back, one might say they are doing this activity just for a grade.Also, if the person who purchased the goods decided they wanted to be reimbursed, they could embellish the cost and get back more than they paid. This is similar to the activity we did in the classroom where employees were compensated for me als mend out on the road. As long as the amount did not exceed eighty dollars per day, they would be reimbursed for food and they did not need to exhibit receipts. In our case, people donated their money to us based on the idea that we will forward all of the money to the North Shore Animal League Our behavior was very important, as it dictated how others made judgments about us.As mentioned in the textbook, some factors of behavior include tone of voice, body lyric, gestures and the linguistic process we say. plurality could be led to believe that we are a group of people doing good or committing fraud based on these factors. We found that certain things helped increase the level at which people trusted and believed we were doing good. Our catch and the overall passion we conveyed were important factors to ensure other peoples trust us. battalion were more willing to trust us if we had an advertising board, Facebook website, and a donation website with the North Shore Anima l League.Overall, we needed to take care as professional as possible to have the best results. People tend to doubt people they are not familiar with, in particular in New York City thus, we were able to gain their trust by conducting our project in a professional manner. The way we were asking people to make donation was also important. We needed to put our message in a way that conveyed the right meaning. It is not easy asking another person for money, people were less willing to donate if they felt they were not getting anything in return.We decided to sell something to deal with this issue, so we could make donors feel that they are donating to a worth cause while buying something. The way that we asked them was also important, if we said, silence me, would you like to make a donation to support our program? people usually walked right past us. However, if we said, Excuse me, would you like to purchase a bottle of water or a bag of chips to support our program? people woul d mostly stop and listen to what we had to say. In this assignment, the ability to perish across language barriers was key.Our group of four consisted of a male (Alex) and female (Danielle) from New York, a male from chinaware (Yunjie), and a male from Taiwan (Wei). Alex and Danielle were unable to speak any Chinese, and while Wei and Yunjies grasp of the English language was exceptional there were still times when communicating proved to be difficult. However, our group was able to continually overcome these communication barriers. For example, in situations where Wei was unable to understand certain English words, Yunjie would explain it to him in Chinese, and vice versa.Also, Alex and Danielle would try and clarify any enigmatical language by using the simplest English possible. By using the above-mentioned techniques our group was able to consistently overcome any language barriers and communicate effectively to achieve our goals. In addition to communicating across languag e barriers, our group was also faced with the challenge of communicating across cultures. This exit in cultures was most evident when the group attempted to raise funds for the North Shore Animal League by selling white potato chips and water bottles in Flushing, queen. In the U. S. selling lemonade on the street is roughly considered a right of passage for many young children. Many American children take the idea of capitalism for granted, having been instilled with the idea of a free market place economy from a young age. However, capitalism is not practiced throughout the world. Consequently, Wei and Yunjie had no prior experience selling goods to customers on the street. At first, because of their inexperience, Wei and Yunjie had a difficult time selling potato chips and water to customers. They were unable to reach out to customers and convey the fact that all of the proceeds from the sale would be going to charity.However, after being instructed on various selling techniq ues and chase the example set by their fellow team members, Wei and Yunjie began reaching out to more and more customers. They fully embraced the fundraising concept and acquired the ability to effectively charge with customers to achieve our goals. Aside from highlighting our cultural differences, the fundraising experience in Queens also taught our group about the Ladder of Inference, as set forth by Rick Ross in his article The Ladder of Inference. While fundraising we sight that many potential customers were extremely cautious about our groups intentions.Many people did not believe that we were raising funds for the North Shore Animal League and instead thought that we would pocket the money for ourselves. People would take one look at our group and our surroundings and would automatically assume that we were conning them without real taking the time to see what our true intentions were. This is an example of these potential customers climbing The Ladder of Inference. After we became aware of this we started to hand out fliers for the North Shore Animal League hoping that it would make our federal agency more believable.While this did alleviate some customers concerns there were still many people who simply did not believe us. This was an extremely frustrating obstacle that was difficult to overcome. During a team meeting following our fundraising efforts we discussed how we could overcome this obstacle in the future. Our conclusion was that in order to establish trust with potential customers and thereby prevent them from negatively climbing The Ladder of Inference we must make ourselves appear more presentable and official.In the future we would dress in uniforms with nametags. In addition, we would apply for permits to fundraise on city grounds such as parks and playgrounds. It is our belief that by implementing these tactics we would gain the trust of potential customers and become more effective in our fundraising efforts. Unfortunately, due to time constraints, we were unable to implement these changes, however, through this process we learned a great deal and can use this experience in our future endeavors. In our group there was not one decisive leader.We all needed to be leaders as we learned from our leadership discussion, leaders are generally the ones who are finding new ways to do things. We all needed to come up with ideas on how to fundraise, and needed to figure out how we could actually get it done. During our class lecture on leadership, we discussed characteristics that all great leaders appear to have. Characteristics that came up over and over again included determination, well liked, personable, persuasive, and someone who has a good support team.By working hard, and working together, we knew we would achieve the best results. As discussed in Level 5 Leadership, a good leader knows that the cause is bigger than them. We used this idea when fundraising we couldnt simply go through the motions just to get th e grade. We needed to really care about the cause, as great leaders are generally ablaze about what they are doing. This is why it was important for our group to visit the Animal League. We thought it would be good to see what they do first hand, and preventative their facility.This was an enjoyable experience because we were able to see some of the animals that we are helping, and were able to use our visit as motivation to raise more money. Our group worked together extremely well. We kept in contact through e-mail, hebdomadally meetings before class, and a group text message on our jail cell phones. Each member offered ideas on how go about the project. We freely critiqued each others ideas to find out what would work best for our group. We recognized each others strengths and weaknesses and assigned tasks for each group member accordingly. In total we raised $xxx.

Amazon.com †a case study Essay

viragos MissionOur vision is to be farmings most guest centric c wholeer-up to take a leak a place where people stern come to find and chance anything they cleverness want to buy online.virago.coms quest to go bad earths most node centric company is largely dictated by its phthisis of engineering science. In fact, its continuous innovations ar all driven by huge investments in selective information agreements (Laudon and Laudon 2005). reading systems not solitary(prenominal) support their mission, but in fact drive their business strategy. In this p imitater , viragos employment of information at apiece stage of door salveers mensurate mountain range get show up be considered. Their innovative and forward looking go for of information systems to generate competitive reinforcement will be analysed in the context of Porters five forces and we will besides establish on a look at how they subscribe formed virago thrust formed strategic alliances to cruci fy certain competitive forces.Future plans to sustain competitive edge will be examined virago not unaccompanied last out to employment engine room to improve their customer centric operations, but ar nowadays in fact opening up this applied science and providing technical and logistics solutions to other houses.The observe twineThe concept of jimmy Chain Anaylsis is described at aloofness by Michael Porter (1985). He notes that every firm is a exhibition of activities that  atomic issuance 18 performed to design, produce, trade, assume and support its products or go. He identifies specific, critical-leverage points where a firm can use information engineering science most effectively to promote its competitive position (Laudon and Laudon , 2005). In his cheer chain model, chief(a) Activities such as inbound logistics, operations, outbound logistics, sales and marketing and assist, ar seen as basic activities that add a margin of apprise to a firms produ cts and service. Since viragos inception in 1995, they have used information technology to manage each stage of the treasure chain. Inbound logistics including receiving, storing, inventory control are managed by sophisticated technology such Transportation Optimization and instruction Systems (TOMS). They, use a bent-grass of applications for accepting and validating customer effectuates, placing and tracking orders with suppliers and managing and assigning inventory to customer orders. In fact in 2007, amazons systems have become so efficient in managing inventory that they generally collect from customers to begin with their payments to suppliers come due ( siemens1 2007). amazons marketing strategy is designed to increase customer traffic to their websites, drive awareness of products and go, promote duplicate purchases, develop incremental product and service r scourue opportunities, and strengthen and poke out the Amazon.com brand name. (Amazon Annual Report 2007). Technology, again, is the conduit for their marketing strategy.Amazon were the first to deliver personalized Web pages and work. For instance, their technology keeps track of user preferences for books and CD purchases etc, and can recommend titles purchased by other customers.Their advertising consists primarily of online advertising, including through their Associates computer program Amazon.coms affiliate marketing program, where web developers, by linking to Amazon products and services to their sites, can receive up to 10% in referral fees, sponsored search, portal advertising, email c angstrom unitaigns, and other initiatives.Customer service is another key area where technology adds value to Amazons take awayer. From the outset, in line with their customer-centred mission, Amazon  well-tried to provide overlord customer service through email and hollo customer support, online tracking and channelizeping information, and the ability to pay for purchases with a hi t click of the mouse using credit card and personal information provided during a previous purchase. This was called 1-click express shop, and was considered so attractive that Barnes and Noble, Amazons direct competitor in the online book sell markets attempted to ape it with its Express Lane system (McAfee 2005). Amazon later obtained an injunction on Barnes and Noble and sparked a huge debate around the question of which software, and correct business processes can or cannot, be patented. (http//www.oreilly.com/news/patent_archive.html)The Extended Value Chain in e-BusinessIn their book, strategical Planning for breeding Systems, Ward, J and Peppard, J (2002), discuss how the value chain information diminish is now being challenged by e-Business They refer to Rayport, J.F and Sviokla (1995), who have identified two of the essence(p) new areas in this information f emit, namely promotional information f depressed and news program gathering information flow. These two areas seems to be paramount in Amazons value chain management..According to Ward and Peppard, the implications of the promotional flow of information which informs customers come along down the chain of the products and services operational have to be understood. David Chaffey (2007) speaks of Amazons automated email measuring rod and optimization system. As users of Amazon will know, once weve bought something on Amazon, we are regularly sent emails with information on books or product recommendations. In order for this promotional system not to descend into what integrity might call Spam, and for it to remain relevant and customer centred, Amazon have put IS systems into place to control this activity.A new system automatically optimizes study to improve customer experience nullifys sending an e-mail campaign that has low clickthrough or high unsubscribe rate includes inbox management (avoid sending multiple emails/week) has developing library of automated email programs covering new releases and recommendations. In this way, Amazon add value to the promotional flow of information through their value chain, and intelligently use and disseminate the information provided to them by their technology.Ward and Peppard bring to an end that E-business offers huge potential to gather information and intelligence about consumer and customer preference and attitudes online, rather than through traditional market research. When customers shop on Amazon, their choices are stored in the information systems which can then use this intelligence to forecast future demands. intentness Value Chain Supply Chain attentionThe Value Chain of the business unit is only one part of a larger set of value-adding activities in an industry the Industry Value Chain (Ward & Peppard 2003). A firms value chain is linked to the value chains of its suppliers, distributors and customers, and each of these players can add, or indeed take away from advantage which has been earned alo ng the way. (Laudon & Laudon 2006).Amazon has one of the most-sophisticated emerge chain systems in the homo. Proprietary applications trade nearly every aspect of its supply chain warehouse management, point management, inbound and outbound shipping, demand forecasts, inventory planning, and more. (Information Week) Amazons supply chain is so tightly integrated that when an online customer buys a book, for example, the order-management system communicates with inventory- and warehouse-management systems to find the optimal distribution centre or centres for fulfilling the order. The customer knows in less than a minute how long it will take to ship the items and whether they will come in one package or separately. in effect(p) supply chain management, has been identified in a survey by The Economist, as being an essential contribution to gaining competitive advantage. It says that all market leaders have supply chains that are more antiphonary to customer demand. And effect ively managing the information flow throughout the supply chain is key to gaining competitive advantage.Porters Five ForcesAs we have seen, competitive advantage can be gained through effective use of information systems at each stage of the internal and the external value chain. The other value creation dimension, as defined by Porter is the Market/Industry Attractiveness. He has identified five forces affecting the latter, namely, the bargaining power of suppliers, the bargaining power of customers, the holy terror of new entrants, the threat of substitute products and competitive rivalry within an industry. E-commerce and the net profit provide customers with the ability to search the whole chain for information directly or via intermediaries (Ward and Peppard 2003). The internet provides consumers with near perfect product and price visibility. Customers are free to use any internet portal they take up to search for goods, and can use price comparison portals such as www.kel koo.com to compare prices between suppliers. changing suppliers will cost the buyer nothing switching costs are low and alternative suppliers are plentiful.Consequently, Amazon are forced to keep their prices down and accept lower margins. In the context of Porters five forces, the facility for customers in changing suppliers can be classified advertisement as high customer bargaining power. Mr Jeff Bezos, the founder of Amazon, saw this threat coming and prepared for it in 2000 he invited other retailers to treat their goods on his website (The Economist). No traditional seller had ever done this before to throw in the towel others to sell second-hand books on their own door step, was indeed a ultra move by Mr Bezos, and many a(prenominal) people, even some within the company, persuasion this would cannibalise Amazons own sales. Yet it eventually helped to call forth overall sales. Amazon says sales of third-party items, from which it takes a commission, have increased from 6% of all items sold in 2000 to 28% in 2005. Over that era, the company says its own retail revenues were up three-fold (BusinessWeek). Bezos claims that by keeping customers on the Amazon site buy other retailers products, Amazons direct revenues also increased. This is because with the help of some sophisticated technology driven marketing techniques, customers having already chosen something from Amazons partners, are at the same time tempted by Amazons own offerings.Today, hundreds of thousands of retail brands and individual sellers puddle new customers by leveraging the power of the Amazon.com e-commerce platform. In 2006 Amazon went further with this concept and launched their Fulfilment program, which allows businesses to use Amazons own order fulfilment and post-order customer service infrastructure, and enables Amazon.com customers to receive the benefit of Amazon.com shipping offers when buying from third-party sellers. In this way Amazon, seem to be effective ly combating a number of competitive forces, including the threat of substitute products and the threat of new entrants to the market. Due to the low cost for new-entrants to e-Commerce it requires relatively little capital investment to set up an e-Business- the threat of competing websites is omni-present for Amazon. Amazons challengers come from two directions.First, other online retailers are growing rapidly. As people become more accustomed to shopping on the internet, they are ordering a greater variety of goods and services from a wider range of websites. From auctioning peoples second-hand goods, eBay now also hosts fixed-priced practical(prenominal) shops offering new goods for sale. (The Economist). Google, for one, has replaced retail sites such as Amazon as the place where many people start their shopping. And more personalized and tender upstarts such as News Corp.s, MySpace and YouTube, which Google has bought, have become the prime places for many people to gather online and eventually shop. Microsofts taking of a 5% stake in Facebook, the online networking website, last Friday, which now values the two stratum old networking website at a whopping 15b$ -, could also be perceived as a potential threat to Amazon. People may choose to start their shopping from their social networking sites, rather than from the more traditional retail or portal site. Says consultant Andreas Weigend, Amazons chief scientist until 2004 The world has shifted from e-business to me-business. (Businessweek and The Economist).Secondly, traditional retailers are rapidly moving part of their trading online. This pits Amazon against giant retailers with huge purchasing power, like Americas Wal-Mart and Britains Tesco. These multichannel retailers make a virtue of their ability to offer both bricks and clicks. some(prenominal) provide online customers with the option of picking up goods from the shop down the road. This is proving usual with web buyers who want things immediately or are keen to avoid shipping costs and staying in to accept a delivery. Amazon may be attempting to fight off this threat with their AmazonPrime program, which allows customers unlimited shipping for $79 per year.As we have seen, the relatively low costs of setting up business on the Internet, means that the threat of substitute product/ services and the threat of new entrants also become more apparent. Internet technology is based on universal standards that any company can use, make it easy for rivals to compete on price alone and for new competitors to present the market (Laudon and Laudon 2006). Clarke (2001) says that consequently, if we are competing in an industry where all our competitors have entrance to the same technology, it follows that competitive advantage comes from the use of information, as opposed to technology, and sustainability of advantage lies in an organisation always being better at this than its competition. Amazon would appear to be d oing a fairly good job in keeping up for instance with the technology enables personalization of the customer but as Jeff Bezos reiterated in the reprinting of his 1997 letter to shareholders for the Amazon 2006 Annual Report, Its all about the long-term.Sustainability of Competitive Advantage The Future for AmazonIn the long-term, Amazon are aiming to re-invent themselves. An article in the Economist claims the e-commerce giant wants to be more than just a retailer. Having established the internet as someplace to buy things, Amazon is again spending heavily on victimization in anticipation of consumers wanting to download music, video and books instead of having them delivered in the post. In September, the company introduced the Amazon MP3 digital music store to sell tracks without the anti-piracy technology known as digital rights management, or DMR. The music companies EMI and common are participating in Amazons store, making the service a significant competitor to Apples iTunes service. Unless the Amazon, the pioneer of online retailing can provide downloadable media it risks being disintermediated2 just as only a decade ago high-street bookshops, music and video stores were disintermediated by Amazon itself. Amazon, in fact have a history of strategic alliances with divers(a) firms Borders and SmugMug, to mention just a few.A strategic alliance is a partnership of two of more corporations or business units to achieve strategically significant objectives that are mutually beneficial, Wheelan and Hunger (2005). These alliances have allowed Amazon to use their established technological lead in the e-Commerce platform to generate revenues as well as their other strategic objectives. Amazon Web function (AWS) is another example of a strategic move to maintain advantage. With AWS, Amazon say they are building a new business rivet on a new customer set software developers. They shortly offer ten different web services and have build a community of over 240,000 registered developers. In order to cope with the Christmas rush, Amazon has far more computing capacity than it needs for most of the year. As much as 90% of it is idle at times. Renting out pieces of that network to other businesses, such as SmugMug, an online photo site that uses the S33 service, is a way to get extra return on Amazons $2 billion investment in technology (The Economist).ConclusionIn this paper, a number of ways in which Amazon add value to their internal and external value chain have been identified. We have looked at how they optimize their utilisation of information in forging closer relations with their customers operate a lean supply-chain management strategy and fight off numerous threats posed by competing in the e-Business environment with strategies such as offering new services to smaller retailers, digital downloads, and opening up their technologies to developers. However in a fast moving global economy, no future is certain. Amazon are conscious of the threats posed by failed alliances (Borders will pull out of their agreement to use Amazons e-commerce platform in 2008, www.bloomberg.com) and the constant threat posed by Google, even Facebook and other technology driven Web2.0 companies. Jeff Bezos will be hoping to overcome these threats by, as he says, by opening up the guts of his organisation to developers (BusinessWeek). Information systems are at the core of Amazons business, and going forward, as Jeff Bezos said in his 2007 SEC filing, their biggest challenge will be to continue to build and deploy innovative and efficient software that will shell take advantage of continued advances in technology. Amazon have made massive investments in technology $186 million in the last quarter alone (The Economist), and with 2007 3rd quarter sales up 41% and a quadrupling of profit, it looks like these technology investments may finally be paying offReferencesAmazon.com Click to download, The Economist, Aug 17th 200 6Amzn Investor Relationshttp//phx.corporate-ir.net/phoenix.zhtml?p=irol-ir groundwork&c=97664 Accessed 28th October 2007Borders to Introduce New Internet station in Early 2008 (Update3) www.bloomberg.com Accessed on 28th October 2007Clarke, Stephen (2001) Information Systems Strategic Management an integrated approach, Routledge, LondonDavid Chaffey Amazon Case Study 9.1 Learning From Amazons Culture of Metrics www.davidchaffey.com Accessed on 13th October 2007. Friend current, The Economist, Friday 26th October 2007 From scratch Amazon keeps supply chain close to home, forecasth Bacheldor, InformationWeek, March 5, 2004Jeff Bezos Risky Bet Business Week, Cover story, November 13, 2006 www.businessweek.comJeff Bezos Risky Bet www.businessweek.com November 13, 2006. Accessed 27th October 2007Lifting the bonnet The Economist Oct 5th 2006Porter, Michael E. (1985) Competitive advantage creating and sustaining superior performance pg 33 The Free Press Laudon, J and Laudon K (2006), Management Information Systems Managing the Digital Firm (10th Edition) Prentice Hall R. Preston McAfee (2005) Competitive Solutions The strategians Toolkit, Princeton University PressRayport, J.F and Sviokla (1995) Exploiting the virtual value chain, Harvard Business Review, November December, 1995 SEC (2007) United States Securities And Exchange Commission submission Form 10-K from Amazon. For the quarterly breaker point ended September 30, 2007 Ward, J and Peppard, J (2002) Strategic Planning for Information Systems, 3rd Edition John Wiley & Sons, Bedfordshire.Wheelen, T and Hunger J, (2004) Strategic Management and Business Policy, 9th Edition, Pearson/Prentice Hall, New Jersey.

Retail Analysis Mcdonalds

Table of Contents Executive Summary3 Introduction5 explicate stuffy the sell retention6 Explain why you prep atomic number 18 chosen this retail gillyflower7 Explain active your scenario as a mystery shopper and what you did at the number8 Describe the retail stores node serve with your cheatledge of kiss Peeves and 14 factors of caller-out elaboration. 10 Suggest some solutions to repair the retail stores customer service14 Conclusion15 Executive Summary Acting as a mystery shopper we have evaluated one of the McDonalds retail shops. We have chosen a McDonalds retail shop by reason of its provable supremacy.McDonalds has got a per year profit of approximately 5. 5 billion USD by trading with fast- prov nullifyer. Our evaluation shows us there is one certain reason of its success diligence Customers know what they get at McDonalds, wherever they argon in the beingness and app bently they appreciate this exertion. Nonetheless there be some obvious positron em ission tomography Peeves, which be related to the three levels of factors of a lodge floriculture. direct one describes what you obviously feel, see and hear. Level 2 is approximately the confabulation between employee and customer. Level three contains factors that are non obvious hardly ake us same McDonalds subconsciously, is precise tough to find in our mercantile establishment. Regarding these Pet peeves and the factors of gild culture we come up with three different suggestions to correct the retail stores customer service. 1. The company can last much bionomic, by producing less rubbish. Especially in order to get up its reputation. 2. Friendlier and politer staff 3. Achieving a nicer environment in its outlets Regarding its success it seems sooner uncalled-for to unsex some changes, but in order to keep the companys customer service competitive little changes are recommendable.Introduction McDonalds. The company is already one of the most successful compani es in the world and muted growing. The main product the company sells is fast- fare. How is this possible? How can a company, that is exchange fast food, be this successful? What is the secret of its success? We threw ourselves into one of its outlets and undergo the secrets and services of McDonalds. In our following assignment we will explain about our scenario as a mystery shopper, we will describe and debate the retail stores customer service, considering the factors of company culture. ultimately we will suggest some solutions to improve the retail stores customer service and become a conclusion of our results. Explain about the retail store McDonalds is the guide global foodservice retailer with more than 33,500 local eaterys worldwide and 1,7million employees, serving nearly 68 million pile in 119 countries each day. (McDonalds) So far, McDonalds in China employs more than 1000 eating places, the 2013 restaurant number is expected to go 2000. The company began in 1 940 as a barbecue restaurant operated by Richard and Maurice McDonald in San Bernardino, California. Wikipedia, 2012) McDonalds total profit of the year 2011 was approximately 5,5billion USD (finanzen. net). Explain why you have chosen this retail store McDonalds is one of the most hot fast-food chain companies in the world. Youll find McDonalds in every little city, in every crowded Shopping Mall. It certainly is a very famous and successful company (Llopis, 2011) And this controls it interesting. How can a company that safe trades with fast-food be this successful? How can you achieve a yearly profit of 5,5billion USD by trading with Burgers?Apparently McDonalds has got a successful marketing and sales concept, which obliges the company very interesting to write an assignment about, considering the roots of its success, debating about its ship canal to make me purchase again, although it obviously has got some Pet peeves. Explain about your scenario as a mystery shopper and w hat you did at the outlet It is Sunday afternoon, 4 oclock when I memorialise the McDonalds restaurant. Its not a typical dinner time consequently the restaurant is not crowded. hitherto most of the many tables are c all overed, and there is a small striving n front of the area, where you place the order. On the first view the restaurant seems very clean and you notice a strong olfaction of food and loud background music. As soon as I get pull down the outlet, i notice a various number of employees. 4 employees withstand the order, another 4 employees collect the order together, and approximately 3 employees are responsible of clearing up tables. Additionally there is a fortune of employees cooking and preparing the food, and a couple of employees cleaning the sanitary fittings. It is impossible to wear an exact number of employees, but there is definitely a huge amount of workers.Furthermore the employees wear a uniform. The greeting is short and not precious friendly, t he employee makes the impression that he is pushing me to order as soon and as fast as possible. You find a big, easy watching scorecard board behind the back of the Seller, which makes it easy to find a adapted product. hence the employee wont ask wonders to find a commensurate product, he or she only asks for an upgrade for bigger fries and beverages. leastwise I have to order on my own initiative. Finally I pay for my service, without getting a student discount and find myself in another line, waiting for the food.After I have got my food I approach looking for a table, which I find at the very end of the restaurant. Its a nice place in front of a big window. Later Ill figure out that the chairs are quite un well-heeled, but the first impression is good though. While having a slip I notice that my table is still dirty, so I have to wipe down the table by myself. Unfortunately my burger has become cold, which is an chance to ask an employee for an exchange. The employee surprisingly shows me a plenty of checking and exchanges the burger immediately. The new burger is surely satisfying.There is one remarkable point I must mention. The taste of the food is exactly the same taste as all the other generation I had been at McDonalds it doesnt matter in which country or in which city. At the same time I notice that the privileged is also pretty oft propagation the same. After we finished our food we free-base ourselves in front of a big bunch of waste, although we have just eaten two burgers and two medium-sized fries. Finally we left, without clearing up the table. Leaving the outlet is not commented by the staff. In summary it can be said, that the restaurant Is basically clean Has got the same national everywhere Strong smell of food Noisy Employees wear uniforms Seats are not very comfortable Describe the retail stores customer service with your knowledge of Pet Peeves and 14 factors of company culture. At first Id like to mention some so called Pet Peeves, that are obviously disturbing and noticeable as soon as you enter the McDonalds outlet Tense and noisy environment Disturbing sounds coming from the kitchen hostile/ impolite employees that seem very impatient while you are lodge After we ordered and picked up our food we noticed some that Pet Peeves Left tables are not cleared up and wiped down by employees(dirty tables Cold food Uncomfortable seats One dish creates a big amount of rubbish Considering the factors of company culture in order to evaluate the performance of this particular outlet, I? d like to difference the company culture into three levels (Tobias Amely, 2009) This three level flummox is invented by Edgar Schein. The information below are based on the profits page Wikipedia. org. At the first and most cursory level of Scheins good example is organizational attributes that can be seen, felt and heard by the primitive observer collectively known as artifacts.Included are the facilitie s, offices, furnishings, visible awards and recognition, the elbow room that its members dress, how each person visibly interacts with each other and with organizational outsiders, and as yet company slogans, mission statements and other operational creeds. The next level deals with the professed culture of an organizations members the values. Shared values are individuals preferences regarding certain aspects of the organizations culture (e. g. loyalty, customer service). At this level, local and personal values are astray expressed within the organization.Basic beliefs and assumptions include individuals impressions about the trustworthiness and supportiveness of an organization, and are a lot deeply ingrained within the organizations culture. Organizational appearance at this level usually can be studied by interviewing the organizations membership and using questionnaires to gather attitudes about organizational membership. At the tertiary and deepest level, the organizat ions tacit assumptions are found. These are the elements of culture that are unseen and not cognitively identified in everyday interactions between organizational members.Additionally, these are the elements of culture which are often taboo to discuss inside the organization. legion(predicate) of these unspoken rules exist without the conscious knowledge of the membership. Those with sufficient experience to find this deepest level of organizational culture usually become acclimatized to its attributes over time, thusly reinforcing the invisibility of their existence. Surveys and casual interviews with organizational members cannot draw out these attributesrather much more in-depth means is required to first identify then represent organizational culture at this level.Notably, culture at this level is the underlying and driving element often missed by organizational behaviorists. (Wikipedia, 2012) link up to level one, the obvious level which determines what you hear, see and feel McDonalds has got the same interior in every restaurant the staff is wearing the same uniforms it evermore smells in the same way you have got the same products all over the world menu board format is the same and easy to understand you can see the McDonalds M symbol everywhere in the outlet Loud music in the background Rather young people and kids People eat alone without feeling awkward All separate of the McDonalds sales areas are constant all over the world. People know what they get and they appreciate it. They consider McDonalds as a clean, trustworthy fast-food restaurant. The atomic number 42 level is about the discourse between employee and customer. Less communication the communication is restricted to the order process In case of a care about food, the employee exchanges the product instantly Not remarkable polite, no advices The difference is not commented The third level, which contains factors that are not obvious but make us like McDonalds subco nsciously, is very tough to find in our outlet.Some factors expertness be The speed of taking the order and getting the food The noises which make us hurry up(we are not supposed to feel comfortable and stay for a long time constancy The secret of McDonalds success is clearly the constancy. Wherever you are, youll find the same food, the same service. Humans obviously like and need constancy as a factor of golosh and subconsciously McDonalds gives us this feeling. Suggest some solutions to improve the retail stores customer service Shortly after entering the restaurant I noticed a various amount of Pet Peeves. Consequently our suggestions are based on at the beginning ofQuestion 4 mentioned Pet Peeves. At this point we have to make clear that it is hard to improve an outlet of a company, which is one of the most successful companies in the world. As a result solutions have to be considered as a inwrought suggestion. Our first suggestion is based on an environmental aspect. In times of global warming and increasing pollution it is important to provide ecological products. One part of it is avoiding a lot of rubbish. As mentioned McDonalds is producing a lot of rubbish, so one improvement baron be less takings of waste, which is also recommendable for the companys reputation.Another improvement can be trainings of employees to differentiate polite and patient staff, because this is definitely a negative aspect of our observations. Finally we can highly recommend to get rid of all these rag sounds coming out of the kitchen. This can bear to a more reposeful environment, which is even recommendable for a fast-food chain company. Conclusion At the beginning of our assignment, we asked the question why a company that is selling fast-food can be this successful, although they are just selling fast-food. The explanation for its success is short and easy constancyWherever you are in the world, McDonalds provides you the well-known and expected food. This c onstancy makes us purchase subconsciously. By examining a McDonalds outlet as a mystery shopper we noticed a lot of pet peeves, which mostly lead to a tense feeling. But, at this point I have to make clear that these factors are not very obvious. We got used to them and accept them by keeping on purchasing at McDonalds Nevertheless there are some points which can be improved. 1. The company can become more ecological, by producing less rubbish.Especially in order to enhance its reputation. 2. Friendlier and politer staff 3. Achieving a nicer environment in its outlets If McDonalds can achieve these goals they will most in all likelihood stay as successful as they are. Customers dont go to McDonalds because of its customer service, but McDonalds should be aware of the fact that customers also might not come because of the customer service. Consequently little changes and improvements in customer service can be useful and should be considered in the near future. Bibliography Wikipedi a. (2012, 08 24). Retrieved from http//en. ikipedia. org/wiki/McDonald%27s Wikipedia. (2012). Von wikipedia. org http//en. wikipedia. org/wiki/Organizational_culture abgerufen finanzen. net. (n. d. ). Retrieved from http//www. finanzen. net/bilanz_guv/McDonalds Llopis, G. (2011, 12 9). Forbes. Retrieved from http//www. forbes. com/sites/glennllopis/2011/09/12/the-most-successful-companies-embrace-the-promise-of-their-culture/ McDonalds. (n. d. ). Retrieved from http//www. aboutmcdonalds. com http//www. aboutmcdonalds. com/mcd/our_company. html Tobias Amely, T. K. (2009). BWL fur Dummies. Weinheim Wiley.

Discuss the concepts of the Ideal Ruler

1. Gilgamesh, as a ruler, has portrayed a character that stirred up the necessity of having a leader who does non just have the clock time but also the passion for service. He drew his strength in leadership from his intelligence, bravery and respect. It was his skills that encouraged friendly consciousness among his people that heightened their aspirations to search for answers for the freedom of his urban center. Amidst his many battles, he has been pleasant to God for the skills that he has.The image of a warrior and a soldier creation an epitome of discipline and bravery among on the whole the people in his city appealed to Gilgamesh peachyly. Gilgamesh has shown his strength when he made it to the top of double cliff of Mt. Mashu on his way to Utnapishtim. Apparently, this is just one of the rather resilient moments of Gilgamesh. The ruler, who, at all times, exhibited patterns of valor, made his journey while cumbering characteristics of a original hero. 2. The Odyss ey was a great epic led by the main character, Odysseus who holds a assort of men for more than years.He led the grouping for years and all this he did with an innate love for his country, his crew and his self. The inevitable fact however comes with its total weakness when Odysseus pursued his plan of getting through the walls of the Trojans by reservation a whale wooden horse. Odysseus had one man to present the giant horse to the Trojans as a sign of peace. Not knowing whats inside the horse, King Priam of Troy, freely accepted the gift and had merriment in concert with his people.After such, when allbody was falling asleep, Odysseus and his men sneaked out from the wooden horse and murdered every man in the palace, including the King. Odysseus was known for his bravery and brilliant minds. only standardised any other ordinary hero, he too, has his own weaknesses. As a leader, Odysseus demonstrated a deceitful act towards the Trojans and seldom reserved his bring low pe rsonality because of his pride.Despite everything though, he was able to portray the good traits of a true leader clever and gallant, that is. . Augustine, a man of mystical piety and great philosophical acumen was always hungry for knowledge. And this carnivorous-like desire entrapped him to be charm with different philosophies and works Manichaeism, Platonism, and Ciceros Hortensius. These might have influenced him to write the greatest of his writings Confessiones, De Trinitate, and De Civitate Dei but they dont hold a certificate of deposit to what move most believers, Augustines conversion. Augustines faith was not pass on to him on a silver platter.It was a faith earned even shoot if it took all his life to achieve it. He was rather free in choosing his own religion. But in August of 386, Augustine was subjected to incessant pressure from the idler ethical demands of the preaching Ambrose, the Bishop of Milan. Augustine was worried and was carried by anger to his own self for rejecting the will of God and for not entering into His covenant (Confessions 8. 8). And as he stood there in the garden, he heard the voice of a child saying, Tolle lege, which means take it and read.Augustine took the Bible and read the first passage he came upon, Romans 1313-14. And after reading such passage, he underwent a spectacular metanoia, a profound life-transforming experience wherein all his human desires were completely surrendered to God. 4. Oedipus world a King is no surprise for he was born as a prince. The people of Thebes had seen evidence of that. He was raised as a leader in a group of men who were happy during his time of leadership. He took responsibility on his people and was doing well on it. But what weaken him most were his low temperance and his pride.He couldnt take hold of it for long that sometimes it was the only thing that was pulling him down. One instance that described how low-tempered Oedipus, was the time when he crossed the highway and had a group of people before him. He wanted to go ahead of them and because of his impulsiveness he jumped off and killed the group excluding one man who was leading it. With the scene, it can be concluded that despite his being a good leader and a king to his people, he too, can be as evil as any wicked beast could be to anyone who may break off before him.

Blue Streak Essay

What suggestions would you offer to craft to advance his operation? It light uponms as though, Art prematurely opened the two locations in neighboring states. Because Art was a constant figure in his other(a) locations from inception, the vision that he had for those locations were taught and able to be practiced to his standards. There argon at least three areas in which this operation provoke be improved. It is clear that art believes that the common denominator in the success of all his other locations is his presence. At the locations in neighboring states his managers feel as though, he frequents the locations likewise much. There is a clear disconnect in his intent and their come to the fore look of the situation. His manager likely believe that he doesnt send them to effectively manage, and do the job in which they were hired. They likely moldm his as a micromanager. I believe that this problem can be resolved with simple communication. He explains the reason out b ehind his constant visitations and Im sure his manager will be able to understand his reasoning and that will relieve some of the tension. Also, his managers do not seem to dwell what Art is expecting of them as managers. This problem can be handled with training. Art whitethorn want to think about closing down his locations for a modified period of time in order to teach his managers what is expected of them. When Art visited these locations, it seems as though he never effectivelyWhat management skills must Art master if he is to resolve his problems and continue to grow? abstract skills may help him to understand that in order for the community to pursue he needs to plan and organize his goals. Using these skills increases the ability to see the organization as a whole. It would help Mr. Benton to understand the relationships among the different offices and see how the organization fits into its broader environment. These skills are cruel for the top management and will the telephoner will grow and it will also allow Mr. Benton to grow as a person. Mr. Benton can apply the skills mastered in his company by realizing how the out-of-state offices are connected to the other offices. By understanding this he can understand the business as a whole and decide on the objectives and then proceeding to plan and organize management task. Therefore, mastering abstract skills are recommended to learn since it will help the CEO understand the company as whole making better decisions and resolving the problems at easier way.

Monopoly questions and answers Essay

In a monopoly, and at the depreciate of supply in the market one entity to control and invite, and the degree of the value offered and the control exercised by the institution or individual is greater. Predatory pricing. This feature film of the advantages of a monopoly consumers. These are short term market gains when prices dropped to meet the demand of rare reaping. Suppliers and consumers directly benefit from an attempt to monopolize the company to annex the sale of business trade.Price flexibility With regard to the demand for the product or usefulness offered by the company monopoly or individual, and is dictated by the price elasticity of the ratio of the unattackable value of the increase in prices and demand in the market. Lack of creativity At the expense of absolute control of the market, and monopolies display a tendency to lose efficiency everywhere a period of time. With one product lifetime, and innovative design and marketing techniques rear seat. Lack of competition.When the market was designed to serve the monopoly and the lack of commercial competition or the lack of goods and viable products shrinking the scope of holy competition. 2-How monopoly arises Monopoly arises in a variety of circumstances there are types of goods and a service does not accept by its nature, or not in the public interest to multiple producers, its called natural monopolies, for example to contribute the city with water, electricity, or the trains running mingled with two countries.Often simulate the state or municipal authorities to manage these services, or to concord a concession to a private company, subject to strict control. Monopoly whitethorn arise in an industry, the growth of a project, and it seized on other projects. Or as a result of grab or merge of low-toned projects in the large-scale project, Monopoly May arise due to agreement between the projects owners in a particular industry to determine the price, or severalize markets amon g themselves, known as (cartel), and in this case there are a number of producers, much(prenominal) agreement among them makes them a monopoly power.Most of the countries have been working(a) on the subject of monopolies control. 3-How we can regulate the monopoly Pricing at peripheral cost Economists have for many decades argued the benefits of setting public utility tariffs on the basis of marginal cost. This view is expressed in many guiltless economic texts on statute. Price discrimination One common remonstrance to marginal-cost pricing is that, in the presence of economies of scale, a simple linear price equal to marginal cost would not allow the regulated blotto to recover sufficient revenue to cover its total costs.Ramsey pricing In those cases where the regulator is unable to set the marginal price for each service equal to its marginal cost, economic theory still places central focus on reducing the deadweight loss. Incremental cost The deadweight-loss hypothesis h as a ambitious time explaining why regulators fail to pursue policies which are efficient downstairs the conventional economic theory, such as Ramsey pricing. Price / service stability.another(prenominal) puzzle for the conventional economic approach to regulation is the heavy ferocity on price stability. There is a sizeable amount of picture that price and service stability is one of the primary concerns of regulators. Alternative regulation To encourage the productive efficiency of the monopolizer. To eliminate the incentive to waste resources quest to obtain a position of monopoly. To protect the sunk investment of the monopolist 4-Give some examples of monopoly type of monopolyThe main characteristicexamples.NaturalAccess to rare and not easily uniform elements of productionMonopolies operating in the sphere of production is mineral deposits of strategic vastness for the national economy technologicalFeature production in this technology is not luxuriant consumer dema nd to support many competitive firmsEnterprise for the production of specific goods, such as infrastructure for the operation of natural monopolies.GeographicCompetition due to the non-rationality of the territorial control due to the effect of geographic barriersPublic transport companies infrastructureInfrastructure net a network that supply products between distant from each other (both in spot and in time), economic agentsBackbone enterprises in energy, rail transport , heat, gas and water supply patentUsing a unique patented technologyNatural monopolies are producing high-tech products, such as medicine StateMarkets related to the exclusive jurisdiction of the stateDefense, aeronautics administrative commandOperating in a command systemNatural monopolies in the administrative-command system.

Outline for War of 1812 Essay

The War of 1812 is seen as a child standardized complication to the British. They figured that they had much more important matters on their reach fighting with Napoleon. The Canadians adage it as the Americans just being aggressive. However for us, the Americans we saw it as a confusion of loyalties and boundaries. The forces behind the Americans entering this war were for our ain interests and concerns. The political, geographical and nationalistic forces gave us the push to tell Britain they couldnt do whatever they wished. musical theme declare The expansion of America1) Supporting circumstance the United States began expanding their territory shortly after the revolutionary war. 2) Supporting particular a place that caused trouble was the vast Lakes 3) Supporting situation as the British began taking their seamen, they Americans became angry and attacked Canada trying to occupy it.Topic Sentence The British Navy began to seize American seaman and attack the foot frontier 1) Supporting fact Britain launched an attack on New York. just is saved by McDonough 2) Supporting fact Washington D.C. was set on fire. The Capitol and the White house forcing the president to leave3) Supporting fact the approximated enumerate of men harmed or taken by the British was around 6,000Topic Sentence Economical forces dealt with the loss of the materials destroyed or taken by Britain. Political forces dealt with the competition between the presidential bind of Jefferson and capital of Wisconsin. 1) Supporting fact Hogshead and Molasses were aboard the ships. 2) Supporting fact Jefferson couldve gone to war with England with great support but instead decided to place embargos. 3) Supporting fact Madison sent a message to congress that listed the complaints about England. It was barely approved. evidence Even though the War of 1812 wasnt as impacting as he others, it plays a significant role with the relationship between the United States and Great Britain known somet imes as the Special relationship. Just like every other relationship it has its ups and downs, the War of 1812 was just a fry bump. Without this minor bump though the United States could be very different. Our territorial reserve boundaries wouldnt have been altered. Our trade relationship with England probably wouldnt be the same either.

Advantages and Disadvantages of Synchronous and Asynchronous Learning in an Online Class Essay

The advantages of asynchronous learning off the beaten track(predicate) outweigh the disadvantages and this approach has the ability to provoke an overwhelmingly positive bear upon on the overarching learning objectives for most lines. One such(prenominal) advantage is the leave alone of the way asynchronous learning is employed. All comments from the students and the instructor be protected throughout the class and organized by discussion and date.This provides students with the opportunity to resign in all of the materials that are presented and reflect on all of the concepts at an appropriate time. This advantage benefits students who generally take poor notes or are forced to attend extremely large classes by assuring they do not miss important information. One of the most prevalent and potentially problematic disadvantages of the asynchronous environment is the sense of being dis machine-accessible from the sort out that students may potentially develop.A student that do es not sprightliness connected with the class or instructor may lose motivation, interest and in conclusion find that learning and retaining the material is nearly impossible. This disadvantage is exacerbated as students feel more and more isolated as time passes and no intervention takes place. The longer this sense of being disconnected continues, the more likely it is that course concepts will fail to become anything more than words on the classify causing a potentially serious disadvantage to become an just about insurmountable obstacle to success.In what ways should making money online have its limits? For example, is pornography, online gambling, etc, fair game? What are the ethical considerations involved? I candidly dont feel that there is a problem with making money online as long as its legal. When people have the opportuinty to take advantage of such things like porn and gambling,they get addicted to it and sometimes overuse it not know what the circumstances will b e afterwards.

Ebay Problems in Asian Markets Essay

This paper will identify some of the reasons why E-Bay has problems in the Asiatic Markets as an internet auction sale provider. After examining articles from Philip Kotler and David Gertner as well as Moon Ihlwan among others, this paper will provide my answers nigh why did EBay want to stretch ball-shapedly as well as why any of these Asian nations wanted their product line?It will apologise some research explored ab tabu what types of Entry decisions the company procedured in the Asian Markets. Utilizing the knowl advance tucked about the history of global business. Answering the interrogatory about the problems that EBay has in the Asian trade will allow me to cover and apply concepts of the global grocery learned in module 1 in support of my answers. Lastly this correspondence will assess how EBays Marketing Mix assessment of the quad Ps assisted them in the global grocerying strategy the company adopted for the Asian Markets? Why did EBay want to expand globall y and why did nations wanted their business?The reasons EBay patch upd to expand globally were various and resulted in an overall want for the San Diego, CA found company headed by the former CEO at the age and California Gubernatorial candidate, Meg Whitman. Some of the decisions made and acted upon by the companys leadership were akin to the way Meg Whitman ran her political campaign. Instead of researching the culture and traditions of the places they chose to do business and working on an externalise of being topical anaesthetic anaesthetic or at least embracing local cultures and traditions they chose to feed swerves with money.In Whitmans case borrow millions of dollars from herself to try to reason out the issue of losing as a candidate. Getting back on subject, the countries that eBay chose to expand globally in, were like all nations ones that needed jobs. EBay sought the cheaper labor stipend as a win-win situation for themselves or some instances the prediction of a high level of success due to their business reputation. Getting into the commercialise was not difficult as the new food marketplace fell in line with what these countries wanted in ordered to develop their economies while in turn enhancing domestic quality of life for their citizens.EBay felt compelled to expand globally to remain matched as the US domestic market divide was becoming mature resulting in stagnant profits and overall growth. As all companies looking to globally expand eBay was investing in Asia to amplify profits by gaining a positive origination into this new market divvy up however there was no need to create a new market. The majority of the countries they chose had local internet auction industry open up already.EBays ultimate goals were to introduce their open auction business framework at an international scale starting in places like lacquer, china and southwestern Korea to take advantage of these nations emerge economies in order to chang e magnitude wealth. Entry Decisions Through the struggles in gaining entry into these emerging market atomic number 18as, EBay learned that they must adapt as well as embrace some of the new technologies and products advanceed by their competitors in the Asian domesticmarkets in order to be successful or at least competitive in the market.The beating they took in Asia was not justfrom Chinese and southwestward Korean emulation, but from two US bruted competitors in Yahoo and Google. A currentdomestic trammel with Yahoo against the giant Google has not resulted in any increase in positive business in theglobal market plow as Yahoo is continuing to gain more sh atomic number 18s of the market by dint of its ventures with localcompetitors. EBay market entry decisions were integral to their failure in Asia.As ascertained from a case studypublished May 2008 about EBays Strategy in japan 1, they entered the Japanese market upstart after Yahoo Japan had already established and fai led to retain customers. It took them two years to concede the failure of the EBay Japan and instead of do a deal with local investors they finally folded in 2002. Ironically, in 2007 EBay made a deal with Yahoo Japan to share internet sites and products in Japan in a joint tissue site called Sekaimon 1.Their failures in Asia has eventually led to layoff of workers in countries like chinaware and shutting down of several sites in Asia while rerouting customers to US based sites to maintain a virtual presence. In 2006 EBays South Korean venture Internet Auction was bested by a South Korean competitor named Gmarket whereas they equaled or eclipsed EBays profit share in South Korea that year. Gmarket as well produced innovating products to the internet auction industry such as making shopping via internet fun and using tie-in promotions.Excerpts taken from a Moon Ilhwan internet article in Business Week2, further explain the stiff competition EBay had in South Korea from Yahoo and the local upstart, Gmarkets business feigning places less emphasis on an open auction format than eBays. The company offers goods that one can order at improve prices, with an option to negotiate prices with a seller on an exclusive basis. This allows buyers to quit deals instantly instead of requiring them to look until all bids are completed in open auctions and another tie in marketing program is a lottery called lucky auction.It gives buyers chances to buy everything from LCD televisions to T-shirts at a calculate of the market value. A seller promoting an MP3 player, for example, invites consumers to bid for two of them within a given price rangeusually less than 10% of the sell price. Then Gmarkets computer picks two bids at random to decide the winners. Others visitors can buy the MP3 player at a special offer price. The seller attracts consumers, while Gmarket happily hauls in commissions.Another incentive at Gmarket is that retailers can offer online links to their o wn mini homepages within the site, issue discount coupons, run joint mileage points programs, and part an internal courier service called G-messenger for instant chatting with sellers. Some shops listed on the site arrive at also drawn traffic by promising to donate 10 cents to a favored charity every time a product is exchange 2Thus far EBay has attempted joint ventures and mergers to enter the Asian market share and has met negative results.This has had a negative effect on their overall performance to expense ratio in their stock valuation from 2000 thru the present time but has not deterred management from continuing to compete for a market share in Asia. An ongoing joint venture with Yahoo keeps EBay with a foot in the door of the foreign market and continues the strategic alliance against Google. EBay has expanded to Southeast Asia to see what they can obtain in Singapore, Malaysia and through operations in the Philippines. Currently they are doing promotional sites in Thai land and Vietnam to dope future profits in those nations as well.EBays use of the Four Ps in their marketing mix assessmentEBays use of the Four Ps in their assessment of their global market strategy was regretful in Asia when in comparison to Yahoos success. Lost on the EBay leadership was the desire to be a better of the local market and understanding cultural diversity of each Asian nation they wanted to establish a market. From my personal take cares going to countries such as Japan, South Korea, Guam, or the Philippines for business this is vital to earning shares of the Asian market and as a personal prospective as well.Yahoos co-founder, Yang is a male businessman of Chinese-Taiwanese descent which had to give Yahoo an edge in Japan, china and South Korea over EBays CEO at the time Meg Whitman who was female, Caucasian descent and unaware culturally of how to gain the confidence of local leaders and business persons. 3The product that EBay had to offer was vigor innovati ve to the Asian market as there was already a local variant of online auctions/internet industry thriving in Japan, China and South Korea.Timing and placement of EBays business model was late and over reaching as Yahoo already was established in each of the locations chosen and early profits resulted in a inconclusive analysis of future outcomes for EBay in Asia. Promotions used on the global EBay sites had announce geared globally instead of locally which went ignored by local customers. More emphasis toward local advertising of domestic interests could have attracted and retained their customer base.Lastly, pricing of their product which was part of the business model was somewhat excessive and confusing. So when an upstart company like Gmarket introduces something elemental like, fixed prices and special deals the customers internet shopping experience just became more simplified to use and less time to use resulting in a more desirable overall product than EBay was pass at t he time. The EBay pricing system had customers waiting out the end of a bidding process which still did not fix the customer the outcome desired if they were outbid.EBays managements inflexibleness hindered the local managements ability to make decisions that would help them turn more of the local market share and build from there in their own country and marketplace. 3 Discussion EBays ventures in expanding to a global market were incurred several surmountable challenges. As stated in the lesson the Asian market share is vital and profitable for many companies. As the research depicted one of EBays primary challenges was completion at several levels global and local/domestic competitors all vying for a market share of the internet auction industry.EBay attempted to manage market entry problems long after their original business model was viable in the region, by adapting lowering or waiving fees for its services to keep up with the competition from Yahoo, Google, Chinese stall wo rth Internet Auction and South Korean upstart GMarket. EBay failed to incorporate some of the local technical innovations that likes of GMarket produced for its customer base such as, local advertising on the sites, fixed price so that internet shoppers could get what they were shopping for and not have to outbid others and wait for the outcome of who actually won/bought the products advertised.History was another problem for EBay, they did not study the culture and traditions of the places they chose to enter the market at. Cultural traditions and business practices are conversely different in China which operates under quasi-governmental entities, and Japan and South Korea where they operate under version of the Free Market concept. Along with not understanding Asian cultures the company did not attempt to adapt its global business model to the local market when incorporating its management and leadership philosophies to the region.This resulted in a management and leadership staf f overseas that would not be capable of maturing as a team to meet the local demands of the market. safe being in the region did not give EBay the advantage they seemed it would, thereof their own inflexibility and lack of foresight contributed greatly to the problems they are face up in the Asian market. To EBays credit they have not thrown and twisted in the towel and have remained in Asia through joint ventures and are actually conducting promotion in Southeast Asia (Thailand and Vietnam) as well operations in Singapore, the Philippines and other places.